FREQUENTLY ASKED QUESTIONS
CAN I TAKE LESSONS EVERY OTHER WEEK?
We only offer weekly lessons. Music lessons, like any class, must be consistent to be effective.
DO I NEED AN INSTRUMENT TO START MUSIC LESSONS?
We have several instruments students are welcome to use for their trial lessons. These include violin, guitar, clarinet, and flute, but please check when scheduling your trial lesson to find out availability and to reserve an instrument. Your teacher can recommend an instrument during the trial lessons to purchase or rent. All students need to purchase or rent an instrument after they register.
DO YOU RENT OR SELL INSTRUMENTS?
Because our mission is solely focused on music education, we do not sell or rent instruments. Our teachers are happy to recommend a place to buy or rent an instrument.
DO YOU OFFER PERFORMANCE OPPORTUNITIES?
Absolutely! Student recitals are held twice a year and we feature other performance opportunities for students throughout the year.
WHAT HAPPENS IF I NEED TO CANCEL MY LESSON?
If you cannot attend your lesson, please log into your BSM student account, select the lesson you need to cancel, and click “Cancel Attendance.” For more detailed instructions on how to cancel a lesson, click here.
Since music education is most effective when it is consistent, we encourage our students to attend their regularly scheduled lessons. We allow up to 2 lessons per school year to be rescheduled as long as 24-hour notice is given.
WHAT IF I AM SICK?
If you are sick and cannot give us 24-hour notice, we will allow the lesson to be rescheduled if a doctor’s note is given. Please email a copy of the doctor’s note to: firstname.lastname@example.org
HOW DO I SCHEDULE A MAKE-UP LESSON?
All make-up lessons can be scheduled directly with your teacher. Your teacher should follow-up with any cancelled lessons eligible to be rescheduled.
WHAT HAPPENS IF I WANT TO STOP LESSONS?
Registration lasts for our entire school year, from date of registration through August 31, 2017. Students can withdraw from lessons at the end of any month by submitting a Withdrawal Form through our website. If the form is submitted by the 15th of the month, you will be unenrolled at the end of the month in which the withdrawal is submitted. Students who submit the form after the 15th of the month will be unenrolled at the end of the next month. Please note: We do not accept verbal or email notifications for student withdrawal – students must submit the online form.
ARE LESSONS SCHEDULED OVER HOLIDAYS?
We are closed during most major holidays. Check out the Calendar section of our website for exact dates.
WHAT HAPPENS IN CASE OF INCLEMENT WEATHER?
We will post any closures to our website, BSM student accounts, and social media, and we will also send an email to students & parents. Your teacher will follow up as soon as possible to reschedule.
Any other questions? Send us an email or ask at your next lesson!